Shipping policy

Shipping Policy β€” Totumo.

Last updated: October 2025

At Totumo., we do our best to deliver your order as quickly and efficiently as possible. All orders are shipped from our warehouse in the Netherlands.

Processing Time

Orders are processed within 1–3 business days (excluding weekends and public holidays) after your order confirmation is received. Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Shipping Costs & Delivery Times

Netherlands
Standard shipping: 1–3 business days
Free shipping on orders over €150

Europe (EU)
Standard shipping: 3–7 business days

International
Standard shipping: 7–14 business days

Delivery times are estimates and may vary depending on the destination and courier service.

Carriers

We primarily ship with PostNL, DHL, and UPS, depending on your location. Once your order leaves our warehouse, you will receive a tracking link by email.

Order Tracking

Once your order has been shipped, you will receive an email with a tracking number to follow your delivery. Please note that it may take up to 24 hours for tracking information to update after shipment.

Incorrect or Incomplete Addresses

Please ensure that all shipping details are entered correctly at checkout.
Totumo. is not responsible for delays or lost packages resulting from incorrect or incomplete addresses.

Lost, Stolen, or Damaged Packages

Totumo. is not liable for lost, stolen, or damaged packages once they have been handed over to the carrier. However, if you experience any issues, please contact us at info@totumobrand.com, and we will do our best to assist you in resolving the matter.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, and import fees. These charges are the responsibility of the customer and vary by destination country.
Totumo. is not responsible for delays caused by customs.

Questions

For questions or comments regarding your order or our shipping policy, please contact us at:
πŸ“§ info@totumobrand.com

Totumo. β€” Designed for the streets, shipped worldwide